Store Policies
Store Hours & Holiday Closures
- We’re open Mon – Fri: 9am – 7pm and Sat – Sun: 9am – 6pm.
- We will be closed for Memorial Day (May 25, 2020).
New Policies for our Retail Store:
Rock and Resole is dedicated to offering the best customer service as well as a safe retail experience for customers.
With this in mind we have implemented new strategies to combat transmission of COVID-19 which include:
- limiting the number of customers in the shop
- stringent cleaning protocols
- requiring masks for customers who enter the shop
- recommending masks for window pick up
- requiring staff and customers to adhere to Social Distancing rules.
We will continue to offer window pick-up and drop-off for shoes and product.
DROPPING OFF SHOES:
Fill out the online resole form before you come.
- Fill out the resole form before you go to the shop
- Go to the pick up window
- We will hand you Tyvek bags for you to put your shoes into.
- Place shoes in bin next to the window